Q: I am interested in placing my first order with Weber Scientific, but I cannot wait for credit
terms to be established. What can I do?
A: Weber Scientific offers immediate Net 30 Day credit terms to government agencies, educational institutions
and certain businesses. To learn if your organization is eligible to receive instant credit at Weber
Scientific, please call our Customer Service Department at the toll-free telephone number listed on the
navigation bar above.
Q: Is my order subject to state sales tax?
A: Only orders shipped to New Jersey addresses are subject to state sales tax.
Q: What forms of paymenst does Weber Scientific accept?
A: We accept Visa, MasterCard, American Express, as well as checks denominated in U.S. dollars and
drawn on a U.S. bank.
Payment made by customers operating in countries outside of the United States may be made through a
U.S. dollar draft, or a confirmed irrevocable letter of credit on a U.S. bank.
Q: Is there a minimum order amount for orders?
A: Yes. For orders shipped within the United States, the minimum order amount is $10 U.S. For orders
exported outside the United States, the minimum order amount is $200 U.S.
Q: What is the return policy at Weber Scientific?
A: Weber Scientific has been serving the dairy industry for over 40 years. We take pride in our
reputation for quality, prompt service and extremely courteous and cooperative customer
relationships. We warrant that each item of merchandise sold by us is free from defective
workmanship or material. If after inspecting your order, you are not totally satisfied, call
our Customer Service Department toll-free at 800-328-8378 within 30 days for replacement or
return authorization. |
